A lot of what we do at BRracing stemmed from our own experience when we were Club Racers, and the experience we had. What parts, what services, what enhancements, what safety features, what to do to a track car and in what order. One of those areas was from our track effort….and after a track weekend, people would always ask us if we had fun. We had a ball, but it was a ton of work, we were exhausted, and depending on your level of preparation, either things went well, or, things always happened that could ruin your weekend. Depending on what track groups you participate with, you can see these issues at each event….many go home early, and have wasted their time and money, and this is a real shame, as we all don’t get to do this enough.
It is these two views (being exhausted, and things going wrong) that we created our suite of TRACK SUPPORT services. This can be services like, but not limited to, transportation, track support, race support, instruction, hospitality, or all the above. We now have a fairly large, and growing set of customers who are regularly taking advantage of these services, and if you ask them, this has changed their answer about how the event went….they now respond GREAT….as we took care of the emergencies (I liken this to getting track support service insurance) and not being exhausted (we should be doing all the work, allowing our customers to enjoy all the fun there is to be had at the track). We also realize that doing track days can be expensive, so we strive to structure our pricing and services so that it can offer what you want, and not make it an “unobtainable” solution, or only for the rich and retired. We want everyone to have a great time, and to get the most from their track events as possible. At the highest level, the track support program should be liken to an “arrive and drive” solution.
So, people often ask our customers if this is really worth it? You can ask them yourselves, but we have seen so many items come up that could have ruined a track event, that we are able to cover with our services, that our customers continue to remark and comment on how we saved the event for them. Just like insurance, most think that these “things” will never happen to them, but they happen all the time. Rather than us just keeping this information to ourselves, our customers said we should share this incident list so that others can be aware of what might happen, and how track support could be their rescue. As they say, hindsight is always 20/20.
So, here is a list of “saves” that we have done at the track for our customers. There are all the obvious services for a normal track support service (brake bleed, pad change, wheel swap, tire balance, fuel measurement, data analytics, topping up of all fluids, torquing of all wheels, tire temps and pressures, body cleaning, window cleaning, radio communication, nut and bolt, engine diagnostics, cool suit filling and refreshing). Next, add all the driver services (getting into and out of the car, helmet coolers, drivers lounge w AC, tables, chairs, food, snacks, drinks, fueling of car between sessions, tire pressure setting). Finally, all the tools, equipment, spares that we have (multiple nitrogen bottles and regulators, fuel jugs, brake bleeding systems, air jack wands, elephant feet, alignment gear, smart strings, full rolling tool chests, regular jacks and jack stands, helicopter tape, painters tape, all colors of duct tape, silver alum wheel weight tape, hardware kits, zip ties, radio charging systems, camera charging systems, large monitors, canopies and EZups, tables, chairs, vacuums, drills, press, air tools, die grinders….I think you get the idea….after the years of experience, we have a pretty good idea of what we need to bring w us),
We will continue to update this list, so that others can be see the value of this type of service, as well as be aware of the types of things that go wrong at the track.? We are adding the most recent items to the top of this list (updated thru October 2012)
– (Porsche 997.1 GT3) – big brake kit….rotor hat w excessive wear, needed to pull hat/rotor, and install new hat and hardware
– (Porsche 997.1 GT3) – another shop had installed the fuel pump wrong, and car was starving for fuel.? Installed fuel pump and sealed.
– (Porsche 997 Carrera 4S) – another shop had installed the Giro Disc brake rotors the wrong way.? Brakes were overheating.? Pulled rotors, installed new bolts, bedded pads.
– (Porsche Cayman) – thought he had plenty of pads…ran down, sensor light on.? BRR had spares in our trailer, installed new pads, did a brake bleed w Endless Fluid (also from trailer), reset brake codes w computer.
– (Porsche Cup Car) – battery failed, no voltage light.? Tested alternator, alternator burned up.? Pulled alternator, installed spare (from BRR trailer), tested charging system, all good.
– (Porsche GT3 RS) – car failed sound w Sharkwerks center section. Removed exhaust system, install stock center section (spare in trailer), installed BRR custom turn up tips, now passed sound.
– (Porsche Cup Car) – starter failure. Removed, installed new starter (spare).
– (Porsche GT3) – coolant hose failure, loss of coolant. Installed new hose (spares), filled system, bled
– (Porsche Cup Car) – front brake caliper cross over tube came loose (this was a first)…fixed, tested all others to proper torque, bled brake system
– (Porsche Cup Car) – tranny failure. Pulled tranny, swapped in spare unit, set sequential shifter pot
– (Porsche GT3RS 4.0) – new LiOn battery failed…car won’t start. Replaced battery, reset computer system.
– (Porsche Cup Car) fuel pump fitting came loose, loosing fuel pressure, and car would run lean, or stop out on the course
– (Porsche 997.2 GT3RS) – cooling system sprang a leak…created new hard pipe, bled cooling system
– (Porsche 997.2 GT3) – rear toe link came loose, altering alignment – did a new alignment at track, tightened all suspension fittings (and if you even wonder about the value of doing a complete “nut and bolt” prior to each track event, we could talk for days on this)
– (Porsche Cup Car) – lost drive to rear wheels – pulled diff, found internal output flange loose – reassembled, good to go
– (MINI Cooper S) – no brakes – new pad install, complete brake bleed w upgraded fluid (we carry spare parts and all fluids)
– (BMW M3) – stripped wheel lug nut and stud – pulled stud, replaced, new lug nuts
– (Porsche Cup Car) – car in front thru a rock, hole in front radiator – pulled bodywork, pulled radiator, new radiator, ran “Mr. Bubbles” to do a complete coolant exchange
– (BMW M3) – off course excursion – rocks bound up in brake caliper. Off w the brakes, complete cleaning, re-assemble
– (Porsche Cup Car) – BBS wheel not holding air. Redo all the three piece wheel hardware, assemble, tightened to the right torque
– (Porsche 997tt) – engine not running right, no power – inspection, found intercooler hose blown – pulled bodywork, replaced hose, test
– (BMW M3) – seat felt loose – found loose seat mount, stripped threads – taped hole, used new hardware, secured
– (BMW M3) – cooling system issue – pressure tested system, vacuumed air out, pressurized and refilled, used water and Water Wetter
– (Porsche GT3) – ps line leaking – pulled line, added new crush washers, added fluid, torqued line fittings to proper value
– (Porsche GT3) – new “check engine light” – ran diagnostics, tested engine, implemented fix, cleared all codes